AI Automation That Works
While You Grow.
Nexra AI builds sales agents, voice agents and automated workflows that answer every enquiry, qualify it, book the meeting and keep your CRM accurate — around the clock.
- 24/7 Automation
- Multi-Channel
- Custom Workflows
- Human Handoff
- Scalable Systems
- VisitorRunning
Receiving enquiry
- AI AgentQueued
Intent: pricing + fit
- QualificationQueued
Score 87 · strong fit
- CRMQueued
Contact + deal created
- Follow-UpQueued
3-step sequence live
- BookingQueued
Tue 14:30 confirmed
- RevenueQueued
Assigned to sales
Response
< 3s
Channels
4 live
Handoff
Enabled
Illustrative agent pipeline: Visitor, AI Agent, Qualification, CRM, Follow-Up, Booking, Revenue.
Your team shouldn’t be doing work software can handle.
Most businesses do not have a marketing problem or a hiring problem. They have an operations problem — the same eight tasks, repeated by people, every single day.
- 01
Leads go unanswered
Enquiries arrive after hours, on three different channels, and sit until someone opens the inbox.
First responsehours, not seconds - 02
The same questions, every day
Pricing, availability, scope, delivery times. Your team retypes the same answers instead of doing skilled work.
Repeat volumemost of support - 03
Follow-up depends on memory
Warm prospects go cold because nobody had a system reminding them on day two, day five and day fourteen.
Follow-upmanual and uneven - 04
Bookings are a back-and-forth
Five messages to agree a time, then a no-show because nothing confirmed or reminded automatically.
Schedulingfriction at the close - 05
Customer data is scattered
Half in a CRM, half in WhatsApp, some in a spreadsheet. No single record of who wants what.
Recordsfragmented - 06
Tools do not talk
Form, inbox, CRM, calendar and billing all work — separately. Humans are the integration layer.
Handoffscopy and paste
We turn each of those repeated tasks into a system that runs itself — connected to the tools your business already uses.
A module for every part of the customer journey.
Each system below is built to your business, not configured from a template. Deploy one, or connect several into a single operating layer.
- 01
AI Sales Agent
Web · WhatsApp · Email
Engages every inbound enquiry in seconds, understands what the prospect actually needs and moves the conversation toward a booked call.
- Intent detection
- Objection handling
- Deal routing
Every lead gets a real conversation, not a form receipt.
- 02
AI Customer Support Agent
Web · WhatsApp · Email
Answers from your own documentation, order data and policies — and hands to a human the moment the conversation needs one.
- Grounded answers
- Ticket deflection
- Escalation rules
Repeat questions resolved without a ticket queue.
- 03
AI Receptionist
Web · SMS · WhatsApp
The front desk for your business online: greets, triages, captures details and directs each enquiry to the right person or workflow.
- Triage
- Routing
- Message capture
Nothing arrives without being read, sorted and logged.
- 04
AI Voice Agent
Inbound & outbound calls
Answers the phone in natural speech, qualifies the caller, books the appointment and writes the summary into your CRM.
- Natural speech
- Call summaries
- Warm transfer
Calls answered on the first ring, at any hour.
- 05
Lead Qualification Agent
Any inbound channel
Asks the qualifying questions your sales team would ask, scores the lead against your criteria and flags the ones worth calling today.
- Scoring model
- Budget & fit
- Priority alerts
Your team spends its hours on qualified pipeline.
- 06
Appointment Booking Agent
Calendar-connected
Reads live availability, offers real slots, confirms the booking and runs the reminder sequence that stops no-shows.
- Live availability
- Reminders
- Reschedule flows
Fewer empty slots and far less scheduling admin.
- 07
AI Knowledge Assistant
Internal · Slack · Web
An internal assistant trained on your processes, pricing and documents so staff stop hunting through drives and old threads.
- Document grounding
- Source citations
- Access control
Institutional knowledge becomes searchable in seconds.
- 08
Marketing Automation System
Email · WhatsApp · Ads
Segments contacts by behaviour and runs the nurture, re-engagement and post-purchase sequences that would otherwise never get built.
- Segmentation
- Sequences
- Re-engagement
Campaigns that keep running after launch week.
- 09
CRM Automation
HubSpot · GoHighLevel · custom
Creates and enriches records, sets stages, assigns owners and keeps the pipeline accurate without anybody updating it by hand.
- Record sync
- Stage rules
- Deduplication
A CRM your team can actually trust.
- 10
Custom Business Automation
Internal operations
Quoting, onboarding, reporting, approvals, document generation — the internal work that quietly consumes your week.
- Process mapping
- Document generation
- Approvals
Back-office processes that run themselves.
Watch an AI agent run a full sales conversation.
A scripted walkthrough of the same architecture we deploy: one message arrives, and ten steps later a qualified lead is scored, recorded, booked and in a follow-up sequence.
- 01Receive inquiry
- 02Understand intent
- 03Qualify
- 04Identify need
- 05Recommend
- 06Save lead
- 07Update CRM
- 08Offer booking
- 09Schedule
- 10Follow-up
Nexra AI · Agent Console
Sample conversation · illustrative data
No signals captured yet.
No record yet
Nothing booked
Demonstration only. The conversation, lead record, score and booking shown are authored sample data — no live customer information is used.
Agents you can actually operate.
An agent that nobody can observe is a liability. Every system we deploy comes with the surfaces your team needs to see what it is doing — status, activity, health and a clear route to intervene.
Observable
Every run is traceable, from trigger to outcome.
Interruptible
Any conversation can be taken over by a person mid-flow.
Bounded
Agents act only within the tools and scopes you grant.
Improvable
Real transcripts feed the tuning cycle after launch.
- Sales AgentWeb · WhatsApponline
- Support AgentWeb · Emailonline
- Voice ReceptionistInbound callslistening
- Knowledge AssistantInternaltraining
- Waiting for activity…
- Agent runtimeOperational
- Integrations18 connected
- Queue depth0 waiting
- CredentialsServer-side only
Illustrative monitoring surface. Production deployments include run traces, failure alerting and an audit trail scoped to your access rules.
Interface preview using sample data. No live customer information is shown.
One enquiry. Eight systems. No one touching a keyboard.
This is what an end-to-end workflow looks like once it is built properly: a single trigger fans out across your CRM, inbox, messaging, calendar and team — with the AI agent making the routing decisions in between.
Trigger to CRM
Under 3 seconds
From form submission to a written, owned record.
Branches
Conditional
Different paths for different intents and scores.
Failure handling
Retry + alert
A failed step retries, then escalates to a human.
Observability
Full trace
Every run is logged so you can see exactly what happened.
- Website FormTrigger
- AI AgentReasoning
- Lead QualificationScoring
- CRMSystem of record
- Email
- WhatsApp
- Calendar
- Team Notification
What changes once the systems are running.
Not features — operational differences your team feels in the first month.
Seconds
to first reply
Faster lead response
Inbound enquiries are answered the moment they arrive, on the channel they arrived on.
24/7
coverage
24/7 customer support
Evenings, weekends and holidays are handled without adding headcount or shifts.
Live
calendar booking
More booked meetings
Qualified conversations end in a confirmed slot instead of a promise to follow up.
Repetitive
work removed
Lower manual workload
Data entry, routing, reminders and status updates move from people to systems.
0
forgotten leads
Automated follow-up
Every prospect enters a sequence with defined timing, channel and exit conditions.
One
source of truth
Centralised business data
Conversations, contacts and outcomes land in one place, structured and searchable.
Consistent
every time
Better customer experience
The same accurate, on-brand answer regardless of channel, hour or workload.
10×
volume headroom
Scalable operations
Doubling enquiry volume does not require doubling the team that handles it.
Figures above describe system behaviour and operating capability, not guaranteed client results. Any numeric projection elsewhere on this site is labelled as an estimate.
Built for how your sector actually operates.
The architecture is the same. The conversation, the qualifying criteria and the integrations are not.
Real Estate
Instant enquiry qualification
An agent responds to portal and website enquiries in seconds, qualifies budget, area and timeline, then books the viewing directly into the agent's calendar.
Medical Billing
Claim intake and status handling
Intake documents are read and structured automatically, and routine claim-status questions are answered without a coordinator opening the portal.
Restaurants
Reservations and order questions
A voice and chat agent takes reservations, answers menu and allergen questions and confirms large-party bookings while the kitchen stays focused.
E-commerce
Order support and recovery
Order status, returns and sizing questions are resolved from live store data, and abandoned checkouts trigger a personalised recovery sequence.
Agencies
Lead intake and scoping
Inbound briefs are qualified against your ideal client profile, scoped into a structured summary and routed to the right strategist.
Professional Services
Consultation scheduling
New enquiries are triaged by matter type, conflict-checked against your criteria and scheduled with the correct practitioner.
Education
Admissions and student support
Course, fee and admission questions are answered around the clock, with applications tracked and follow-up handled automatically.
Local Businesses
Missed-call recovery
Every missed call triggers an instant message that captures the job, quotes a starting range and books the visit.
SaaS
Trial activation and onboarding
Trial signups get guided onboarding, behavioural nudges and in-product answers, with sales alerted when usage signals intent.
Customer Support Teams
Tier-one deflection
Routine tickets are resolved automatically with grounded answers, while complex cases reach a human with full context attached.
Healthcare Administration
Appointment and reminder flows
Scheduling, rescheduling and reminder sequences run automatically, reducing no-shows and front-desk phone load.
Home Services
Dispatch and quoting
Job details are captured on first contact, priced against your rate card and dispatched to the nearest available technician.
Not listed? The systems are built from your process, not a sector template — if the work is repeatable, it can be automated.
Discuss your operationThree systems, end to end.
Each example below is a representative build showing the problem, the architecture and the operational change. They are illustrative reference workflows, not reports of named client results.
AI Lead Qualification System
Incoming leads arrived from a website form, a property portal and WhatsApp. They were handled manually during office hours, so response times stretched into the next working day and the highest-intent enquiries were not identified first.
A single AI agent now receives every enquiry regardless of channel, understands the intent behind it, asks the qualifying questions the sales team would ask, scores the lead, writes a structured record into the CRM and books qualified prospects straight into a viewing slot.
Every enquiry receives an immediate, contextual reply. Qualified leads reach the calendar without a human touch, and the team's manual triage work is removed from the day.
- Three unconnected inboxes
- Replies during office hours only
- Manual scoring by memory
- CRM updated retrospectively
- One agent across all channels
- Immediate first response, 24/7
- Consistent scoring criteria
- CRM written at conversation time
Sample case studies. These describe reference architectures and the operational differences they produce. They do not represent specific named clients, and no performance figures are claimed.
Five steps from bottleneck to running system.
A defined engagement with written deliverables at each stage. You always know what is being built, why, and what happens next.
Discover
Week 1We map how your business actually runs before proposing anything.
- Workflow and channel audit
- Bottleneck and volume analysis
- Customer journey mapping
- Success criteria agreed up front
Architect
Week 1–2A written system design: agent behaviour, data flow, integrations, escalation.
- Agent scope and conversation design
- Integration and data model
- Human handoff rules
- Security and access boundaries
Build
Week 2–5We build the interfaces, logic and connections that make the system real.
- Agent logic and knowledge grounding
- Workflow and integration build
- Interface and channel setup
- Internal dashboards and alerts
Test
Week 5–6We break it deliberately, then fix what breaks — before your customers see it.
- Conversation quality review
- Edge case and failure handling
- Integration reliability testing
- Live pilot with your team
Launch & Optimise
OngoingDeployment, monitoring and a tuning cycle based on real conversations.
- Staged rollout
- Monitoring and alerting
- Monthly performance review
- Continuous refinement
What is the repetitive work actually costing you?
Move the inputs to match your business. The model is deliberately simple and every assumption is shown — it is a conversation starter, not a forecast.
Enquiries across every channel.
Fully loaded cost per hour.
Time your team spends on work software could do.
Revenue from one closed customer.
Share of leads that become customers today.
Share of that repetitive work moved to systems.
Estimated monthly impact
$8,916
$106,992 estimated over twelve months
- Hours saved / month
- 66 hrs
- ≈ 8 working days
- Labour value saved
- $2,112
- Hours saved × hourly cost
- Lead opportunity value
- $6,804
- ≈ 3.8 additional deals
- Conversion uplift used
- 9.0%
- Relative, derived from coverage
Estimates only. Actual results vary by business. Figures are produced from the inputs above using a fixed model: labour value is hours saved multiplied by hourly cost, and lead opportunity value assumes a relative conversion improvement of up to 15% at full automation coverage. Nothing here is a forecast or a guarantee.
Find your AI system in ten questions.
Answer honestly and you will get a scoped starting point — which tier fits, why it fits, and the capabilities we would build first.
Find Your AI System
Question 1 of 10
Scoped properly, priced honestly.
Every build is quoted after discovery, because the right number depends on your workflows and integrations. The tiers below describe scope — not a fixed price list.
AI Starter
One focused automation or agent
A single, well-defined system deployed properly: one agent, one channel, one clean integration path.
- One AI agent or automation
- One primary channel
- Knowledge grounding from your content
- Up to two integrations
- Human handoff rules
- Launch support and tuning
Best when one bottleneck is costing you real money.
Get a Custom QuoteAI Growth System
Multi-step business automation
Several connected agents and workflows operating across channels, with your CRM and calendar as the system of record.
- Multiple agents across channels
- Lead qualification and scoring
- CRM and calendar automation
- Automated follow-up sequences
- Internal notifications and dashboards
- Monthly optimisation cycle
Best when sales, support and scheduling all need to connect.
Get a Custom QuoteAI Infrastructure
Advanced agents, multiple workflows, deep integration
An operating layer across the business: voice, chat, internal assistants and back-office automation under one architecture.
- Voice, chat and internal agents
- Custom tooling and internal systems
- Complex multi-system integration
- Role-based access and audit trails
- Reliability monitoring and alerting
- Dedicated optimisation programme
Best when automation becomes core operating infrastructure.
Get a Custom QuoteCustom Enterprise Build
Bespoke architecture for regulated, high-volume or multi-entity operations — including security review, data residency requirements, procurement documentation and a defined support agreement.
- Security and compliance review
- Data handling and residency planning
- Phased multi-team rollout
- Defined SLA and support model
Placeholder pricing. “Starting From” figures are provided during discovery once scope, integrations and volume are known.
Connected to the tools you already run on.
We connect through official APIs and established automation platforms. Your CRM, calendar, inbox and store stay exactly where they are — they just start talking to each other.
- OpenAIAI
- ClaudeAI
- GeminiAI
- WhatsAppMessaging
- GmailMessaging
- SlackMessaging
- Google CalendarProductivity
- NotionProductivity
- AirtableProductivity
- HubSpotCRM
- GoHighLevelCRM
- ShopifyCommerce
- WooCommerceCommerce
- WordPressCommerce
- StripeCommerce
- n8nWorkflow
- MakeWorkflow
- ZapierWorkflow
The difference between a bot and a system.
Plenty of people can connect an API to a chat window. Fewer can design something your operation can depend on twelve months from now.
Custom systems, not generic bots
Every agent is designed around your offer, objections and operating rules. Nothing is dropped in from a template library.
Business-first architecture
We start from the commercial outcome and work backwards to the technology, not the other way around.
End-to-end automation
From first contact to CRM record, booking and follow-up — the whole path, not one convenient slice of it.
Human handoff by design
Clear escalation rules, full conversation context and a defined moment where a person takes over.
Secure integration
Scoped credentials, server-side secrets, least-privilege access and no customer data where it does not belong.
Scalable workflows
Built to absorb volume growth without a rebuild, with monitoring that tells you when something needs attention.
Continuous optimisation
Real conversations are reviewed and the system is tuned. Launch is the start of the work, not the end.
Interfaces people want to use
Considered product design across every surface — the chat window, the dashboard and the internal tools.
Works with your existing stack
Your CRM, calendar, store and inbox stay where they are. We connect them rather than replace them.
Questions worth asking before you build.
If something is not covered here, ask directly — we would rather answer it properly than have you guess.
An AI agent is a system that can hold a conversation, decide what to do next and take action in your business tools. It does more than answer: it can look up an order, score a lead, write a CRM record, check a calendar and book a slot — following rules you define.
A chatbot follows a scripted decision tree and stops at the answer. An agent understands intent in natural language, works from your real data and completes the task end to end. If a chatbot tells someone your opening hours, an agent qualifies them, books them in and updates your pipeline.
Yes. We integrate through official APIs and, where useful, through automation platforms such as n8n, Make or Zapier. Common connections include CRMs, calendars, email, messaging platforms, e-commerce stores and internal databases.
Yes. WhatsApp is one of the most common channels we deploy, using the official WhatsApp Business Platform so conversations, templates and opt-ins are handled compliantly.
Yes. Agents read live availability from your calendar, offer real slots, create the booking, send confirmations and run reminder sequences to reduce no-shows. Rescheduling and cancellation flows are included.
Always. Human handoff is part of the design, not an afterthought. You define the triggers — sentiment, deal value, specific topics or an explicit request — and the conversation moves to your team with full context attached.
Yes. We build multi-step sequences across email, WhatsApp and SMS with defined timing, channel logic and exit conditions, so a prospect stops receiving messages the moment they reply or book.
Yes. We work with HubSpot, GoHighLevel, Pipedrive and similar platforms, and we can integrate custom or in-house CRMs through their API. Records are created and enriched at conversation time rather than after the fact.
A single focused agent typically takes two to three weeks from discovery to launch. Multi-workflow systems usually run four to eight weeks. Larger infrastructure programmes are phased so value ships early rather than all at the end.
Yes — that is most of what we do. Quoting, onboarding, approvals, document generation, reporting and internal routing are all built around your actual process rather than a fixed template.
Yes. Every engagement includes a launch period with active monitoring, and ongoing optimisation is available. We review real conversations, tune behaviour and extend the system as your business changes.
Yes. Every interface we build is designed mobile-first, and the channels agents operate on — WhatsApp, SMS, web chat and voice — are where your customers already are.
Yes. Voice agents handle inbound and outbound calls in natural speech, capture structured details, book appointments and can transfer to a person mid-call while passing along everything discussed.
Security is designed in. Credentials are stored server-side and never exposed to the browser, integrations use least-privilege scoped access, and we agree data handling and retention rules with you before anything is connected. We can work within your existing security review process.
Build the AI operating layer
for your business.
Turn repetitive work into intelligent systems designed around the way your business actually operates.
Discovery
Free, no obligation
First build
Typically 2–3 weeks
Support
Included at launch